Weekly insights from the front lines of building, scaling, and investing in real businesses
Will AI agents replace CRM software? No, they'll replace the screens. Why the CRM becomes a system of record that agents work on, and people approve.
Nov 11, 2026
Which CRM should a home-service business choose? A fair look at ServiceTitan, Jobber, Housecall Pro, Workiz and others — and what comes after SaaS.
Nov 10, 2026
How AI helps HVAC and appliance technicians diagnose faster: job briefings, model numbers, manuals, and a human in charge. What our field copilot Max does.
Can you build a large company in the trades without a college degree? Yes. Why plumbing, HVAC and service work deserve executive-level respect.
Nov 9, 2026
A shared-services platform lets independent HVAC owners keep their company while the platform runs call center, marketing and back office. How it works.
Nov 8, 2026
